I had been thinking of wrapping up the hot water pipes of my home so as to retain the heat for a longer time. To do this project, I have to go to Mitre 10 to buy the insulation material which is 2 m long, although not heavy, it is quite a hassle travelling by bus. So this project had been left in my "wish list" ever since until....
One morning on 17/07/2010 when my wife was away in Taiwan to see her mother, and my daughter, Tessie, came back home to look after me. I told her about my wish of doing the hot water pipe insulation project, and she happily promised to go with me by her car to buy the material.
So I had yet another visit to Mitre10 on 17/07/2010. This time, Tessie was my private driver. It was a beautiful sunny day, and was a weekend, so at the time as early as 10:30 AM in the morning, Mitre 10 was already packed with shoppers. As Tessie had to go to office to do some overtime extras after helping me with the shopping, so I had to do a quick buy and go. Instead of browsing from aisle to aisle, I spotted a guy in a red T-shirt with a big "ask me" printed on the back, so I approached him. He is lanky, tall and quite old, I estimate he must be older than 70, and his face seems to be ready to give you a cheeky smile at any time when his eyes are in contact with yours.
"Hi, Mr. Ask Me" I greeted him with my humor, and without any confused facial expression, obviously he knew I was calling them. "Good morning sir, what can I help you?" I gave him the note which wrote the product code and its description.
Seemingly he is a new staff, as it took him a while to figure out where should he guide me to. And when he had finally got the idea of where the product should be, he looked relieved and quite proud of himself. "Follow me sir, I take you down there." He said to me.
We past by another red T-shirt man on the way to the aisle where my product might be in, that guy stopped and said to him, "hey! I hope you are not playing around again." "Hey? I'm not playing around, I'm helping this gentleman to find his product. And I have a name, my name is 'ask me', look! It is printed on my back." he fought back. I knew they were teasing each other.
When we got to the section where he thought my product should be in, I already spot the product sitting on the second level from the ground, but before I walked to get them, he asked me to wait where I was and he was going to find the product for me. But I saw him stood in the middle of the aisle, his eyes scanned up and down and left to right through each shelf, his face was full of uncertainty as a small child got lost in downtown.
I said to him, "look! it is there". "Oh! You know what they look like?", instantly he was relieved and happily followed me to that shelf. He carefully checked the product description on my note against the sticky label on the product. "Ah ha! This is exactly the product you want." He helped me to get three pieces from the shelf. I thanked him, and he happily wished me a good day and walked away to serve another customer.
At the checkout point, I put my hand into the pocket to get some money for the payment, but Tessie stopped me, she insisted to pay for the family. The feeling of seeing children demonstrating their ability and willingness of support is very nice and indescribable.
Outside of the Mitre 10 building, by the entrance was a sausage sizzle stand. Four Westlake Boys high school students were cooking sausage for raising fund for traveling to South Africa. I had not had enjoyed a sausage sizzle for long time, and my last visit of Mitre 10 in April failed me in buying one due to lack of coins, so I asked Tessie to buy two.
It was yummy in the mouth; it was warm in the heart.
