A Cross-generation Friendship

This young fella is known as Robbie. He has been my colleague, English teacher, playmate, or in the modern term, my buddy since that day when he introduced himself to me in 2003. As his age is the same of my own kid, I take this friendship with him as a cross-generation one.

The stories started from 21st October 2003, the first day of the three day training program which our company, Ora Limited, sent us to for our learning of moderation skills. Ora is a private training establishment providing a distant learning programme titled Kiwi Ora to deliver knowledge about the basics of New Zealand to new immigrants who enrolled.

It was a clear spring morning. The training was undergoing in Wesley Community Centre in Auckland. Peter, the trainer, had just finished his first class of the day and announced a 20 minute tea break. So we walked out of the classroom for a good breath of air and mingling with colleagues we had not seen before.

As I was leaning on the veranda rail outside of the classroom, gazing afar, recollecting what had been taught in the first class, a young man with a backpack walked briskly up the flight of stairs, sort of in haste, toward me.

"Hi!" he said to me, panted a bit. "Hi!" I greeted back, "my name is Morris. Are you coming for the training?". "Yes," he said, "My name is Robbie. I am a newly recruited advisor. The second head in the office just informed me of the training this morning. It is my commencing day today, so I came from office to join in the class. I must have missed the first period..."

The conversation went on. I knew he was from Taiwan at age 6 with his parents. He had just graduated from Auckland University, was major in Education, worked for Federal Express in the last six months, and bits and pieces of other topics till the trainer swinged the bell to call us in.

The second class was game related to the training. The trainees were divided into 3 groups to be in the game. Robbie was naturally invited to join our group. His English proficiency, nimble movement required by the game made the elder and ESL (English second language) members of our group less stressful.

Robbie and I became close friend during the three days. Soon the three day training was over and we went back to work routine from own home office relying on telephone and internet to contact the Kiwi Ora students and the outside world.

Computer skills is an important part of our everyday job as a Kiwi Ora advisor. We were supposed to be able to use the Office softwares and general office equipments well. We had to deal with trouble-shooting in case of paper jam on printer or fax machine, computer system crash, internet disruption, virus issues and etc. Under this circumstance, someone like Robbie who was recognised as computer expert among advisors became very important, and often called out to the rescue of other advisors'.

I was quite good at keeping the office equipments run smoothly, however, from time to time the Windows system, virus or internet could go wrong inevitably and these problems were beyond my computer knowledge.

Once, my internet connection was lost. Robbie came to check all the possible problems but found none. The last option would be running a system restoration which was very time consuming. Without a frown, Robbie moved my notebook to his home and spent one whole night to get it up and running.

Another time of Robbie's big help given to my computer was when I shifted to another place in October 2004. The internet connection was lost again. He just worked on it for me with enthusiasm.

His regular contact with me via e-mail and text message through mobile phone means I have a private tutor teaching me English. At the begining stage of my involvement in Kiwi Ora, it took me at least 15 minutes to finish writing a short e-mail. Through constant practice in writing messages to him, I am now able to write a lengthy article like this post in English with ease of mind. Thanks to him.

With so much assistances he had given me, what had I repaid him? I could not think of any, however, he insisted he had learned a lot through talking with me. What a profound compliment he has made!

Being young, that meant his reactions toward unfair or offensive remarks from his students or other colleagues tended to be following the impulse instead of the brain. Fortunately he managed to hold the hurtful feelings and turned to seek for counselling from me.

I usually gave him my caring ears, showed my empathy to him, reflected what he was feeling, and lastly asked him what would he do toward the problem. I followed the counselling principles which I had learned from my 10 year engagement in the voluntary role as Auckland Lifeline telephone counsellor. Although I was not sure how much help my caring ears and the fundamental counselling skills may have brought in defusing his anger, I did act to him like a patient and caring parent to his own kids. Well, he usually commented at the end of our counselling-like conversation, "ah! sensei (sir in Japanese), you are wise man. Thank you very much.", leaving me dumbfounded.

In June 2005, I was diagnosed having Parkinson Disease. Quite depressed I was from hearing doctor's announcement. This time, Robbie played his role as my counsellor. His prescription was: inviting me to join his letter-drop cruise* whenever he scheduled one; and proposal of taking my annual leave for a holiday in Australia. I accepted his suggestion and he also arranged his holiday to be in the same time window. So on 15th August 2005 we flew together to Sydney. I stayed at my 4th sister's place and he stayed at the Holiday Inn enjoying a real holiday.
As my disease deteriorated due to its progressive nature, I was gradually losing ability of driving for duration over 10 minutes. He was always pleased to give me a ride to places such as company functions, conference, student meeting venues, or anywhere over the other side of the harbour bridge.

By April 2006, my disease became more unbearable. I considered quit from this job. It was a tough decision to make as although my daughter had gained her bachelor degree and a permanent job, my son was just in his first year in the university then. It was Robbie who came to my home office on 3rd May 2006 to help me make up my mind.

I had drafted my resignation e-mail the previous day but was finding no enough courage to send it to the head office. Robbie said to me, "Chenny is in university now and is able to support himself, why do you have to struggle with work now that the disease is troubling you?" That's right, how can I hide the fact of being sick forever? So at that moment I hit the SEND button of the Outlook to get that resignation letter e-mailed to the manager with Robbie standing beside me watching.

About two month after my resignation, Robbie followed me. He got an even better job at an education institute. His new employer sent him to Boston, USA to attend the world annual e-learning conference.

Though our colleagueship had come to an end in 2006, however, this cross-generation friendship carries on till no end.
Things are in constant flux. I was informed by Robbie the other day of his very tough decision in life: shift to Adelaide, Australia where he was just offered a job as e-learning advisor. Considering New Zealand is where he spent his days of childhood and youthhood; is where all his friends live; is where his parents reside. It is a difficult decision to make, yet the quest for the deeper taste of life can only be attained if one is resolved to transcend the boundary of comfort zone. No matter what is to be his final choice, by the moment prior to his very likely departure, I post this article as my best wish to his new life in Australia.

* letter-drop cruise: Some of Kiwi Ora learners are slow in doing their assessments. When their due-date is up, then the advisor has to use all sorts of method to motivate them. Dropping a notice of late assessment by hand-delivery in the student's letter box make them feel the advisor is close to them and thus they give more effort on the assessment.